Legal Warning

LEGAL ADVICE

In order to comply with Article 10 of Law 34/2002 relating to the Information Society and Electronic Commerce services, we inform users of our details:

– Registered Name: SERHS TOURISM, S.A.
– Registered Address: C/ Garbí nº 88-90, 08397, Pineda de Mar, Barcelona
– CIF: A08818254
– Telephone: 93 762 93 00
– E-Mail: info@serhstourism.com
– Website: www.serhstourism.com
– Registration Number:  Inscription in the Registro Mercantil de Barcelona, Volume 10956, folio 38, hoja B-158319.

Likewise, in compliance with the provision of current legislation on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (RGPD), Organic Law 15/1999 of December 13 (LOPD) ) and Royal Decree 1720/2007 for the development of the LOPD, we inform you that the personal data included in this document will be processed by Grup SERHS, SA, SL (Responsible for Processing), in order to maintain a commercial relationship and will be retained as long as the relationship is maintained. They will not be communicated to third parties, except by legal order, nor will any international transfer be made without prior consent.

Likewise, you are informed that you can exercise your rights of access, to rectify, restrict, object to your use , erase your data, and withdraw consent by contacting SERHS Tourism, S.A. with address C / Garbí No. 88-90, 08397, Pineda de Mar, Barcelona or sending an email to info@serhstourism.com, along with a photocopy of your ID indicating the type of rights you want to exercise. If you consider that treatment does not comply with current regulations, you may submit a claim to the control authority agpd.es.

1.- OBJECT

SERHS TOURISM, SA (hereinafter also the provider) responsible for the website, makes available to users this document that regulates the use of the website www.serhs.com, with which we intend to comply with the obligations that are available in Law 34/2002 for the Services of the Information Society and Electronic Commerce (LSSICE or LSSI), as well as informing all users of the website about the conditions of use of the website.

Through its Website, SERHS TOURISM, S.A. (provides users with access to and the use of different services and content made available through it’s website).

Any person accessing this website assumes the role of user (hereinafter user) and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, as well as any other legal provision that may be applicable.

As a user, you should read this Legal Notice carefully on any occasion that you enter the website, as this may be modified. The provider reserves the right to modify any information that may appear on its website, without any obligation of prior notice or to inform the users of said obligations, the publication on the provider’s website is sufficient.

 

2.- CONDITIONS OF ACCESS AND USE OF THE WEBSITE.

2.1. Free access and use of the website.
The provision of services by SERHS TOURISM, S.A. (free for all users.) However, some of the services offered by the provider through the website are subject to payment at a specific price in the general conditions of contract.

2.2. User Registration.

In general, the provision of services does not require prior subscription or the registration of the user. However, SERHS TOURISM, S.A. determines the use of some services to the previous completion of the corresponding user record. This registration will be made in the manner expressly indicated in the service section itself.

2.3. Integrity of information.

All the information provided by the user must be true. For these purposes, the user guarantees the authenticity of the data communicated in the forms for the subscription of the services. It will be the responsibility of the user to keep all the information provided to SERHS TOURISM, S.A., permanently updated so that it responds, at every moment, to its real situation. In any event, the user will be solely responsible for the false or inaccurate statements made and the damages caused to the provider or third parties.

2.4. Minors.

For the use of services, minors must always obtain the consent of their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by minors under their care. The responsibility in the determination of concrete content to which the minors access corresponds to them, for this reason if they access internet content which is not appropriate, they must install on their computer, mechanisms, in particular computer programs, filters and blocks, which allow limiting the available content and, although not infallible, are especially useful in helping control and restrict the materials that minors are able to access.

2.5. Obligation to use the Website correctly.

The user agrees to use the website in accordance with the Law and this Legal Notice, as well as morals and best practise. For this purpose, the user will refrain from using the page for illegal or prohibited purposes, damaging the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of computer equipment or documents, files and all kinds of content stored on any computer equipment of the provider.

 

In particular, and by way of indication but not exhaustive, the user undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, In general, any kind of material that:

  1. is contrary, disparages or attempts against fundamental rights and public liberties recognized constitutionally, in international treaties and other current norms;
  2. Induces, incites or promotes criminal, slanderous, defamatory, violent or, in general, contrary to the law, moral and public order;
  3. Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition;
  4. is contrary to the right to honour, personal or family privacy or the person’s own image;
  5. in any way prejudice the credibility of the provider or of third parties; and
  6. constitutes illicit, deceptive or unfair advertising.

3.- EXCLUSION OF GUARANTEES AND RESPONSIBILITY

The provider is exempt from any liability arising from the information published on it’s website, provided that this information has been manipulated or introduced by a third party.

This website has been revised and tested to work correctly. In principle, the correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility that there are certain programming errors, or that there are causes of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.

SERHS TOURISM, S.A. does not grant any guarantee nor is liable, in any circumstances, for damages of any kind that could arise from the lack of availability, maintenance and effective operation of the website or its services and content; of the existence of viruses, malicious programs or harmful contents; of the illicit, negligent, fraudulent use or contrary to this Legal Notice and conditions of use; or the lack of legality, quality, reliability, usefulness and availability of the services provided by third parties available to users of our website.

The provider is not responsible under any circumstances for damages that may arise from illegal or improper use of this website

4.- COOKIES

The provider’s website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used have, in any case, a temporary nature, with the sole purpose of making browsing more efficient, and disappear when the user’s session ends. Under no circumstances will cookies be used to collect personal information. For more information, see our Cookies Policy.

 

5.- LINKS

From the website it is possible that you may be redirected to content of third-party websites. Subsequently, from the website we cannot always control the content introduced by third parties, SERHS TOURISM, S.A. does not assume any type of responsibility with respect to said content. In any event, the provider states that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection on these websites, informing the authorities of the content in question.

 

The provider is not responsible for the information and stored content, by way of example but not limited to forums, chats, blog generators, comments, social networks, or any other means that allows third parties to publish content independently on the website of the provider. However, and in compliance with the provisions of Article 11 and 16 of the LSSICE, the provider is available to all users, authorities and security forces, and actively collaborating in the withdrawal or, when necessary, the blocking of all those contents that may affect or contravene national, international legislation, rights of third parties or morality and public order. In the event that the user considers that there may be some content that may be susceptible to this classification, please notify the administrator of the website immediately.

6.- PROTECTION OF PERSONAL DATA

The provider is entirely committed to compliance with personal data protection regulations and guarantees full compliance with the obligations laid down, as well as the implementation of security measures provided in the European Data Protection Regulation and Spanish regulations for the protection of data. For more information, see our Privacy Policy.

7.- INTELLECTUAL AND INDUSTRIAL PROPERTY

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, texts, photographs and / or graphics are the property of the provider or, if necessary, has the license or express authorization on the part of the authors. All content of the website is duly protected by the rules of intellectual and industrial property.

 

Regardless of the purpose for which they were intended, the total or partial reproduction, use, distribution and public communication require prior written authorization by the provider. Any use not previously authorized by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, texts and / or graphics not related to the provider that may appear on the website, belong to their respective owners, being themselves responsible for any possible dispute that may appear regarding them. In any event, the provider has express and prior authorization from them.

The provider acknowledges in favour of its owners the corresponding rights of industrial and intellectual property, not implying the mention or appearance on the website, of the existence of rights or responsibility of the provider over them, nor endorsement, sponsorship or recommendation by the same party.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the email address above.

 

8.- APPICABLE LAW AND JURISDICTION

For the resolution of disputes or issues related to this website or the activities in this development, will be applicable under Spanish law, to which the parties are expressly submitted to the Courts and Tribunals of Barcelona being competent to resolve all disputes arising or related with its use.

 

 

PRIVACY POLICY

RESPONSABLE SERHS SERVEIS-MEDITERRANEUM XX, SL + info
PURPOSE
  • to carry out the necessary commercial and administrative procedures with the users of the web
  • to respond to queries and / or provide information required by the user;
  • to perform the provision of services and / or products contracted or subscribed by the user
+ info
LEGITIMATION RECIPIENTS Consent of the interested party + info
RECIPIENT OF ASSIGNMENT No transfer of Data + info
RIGHTS Access, rectify and cancel data, as well as other rights indicated in the additional information. + info

RESPONSIBLE FOR USE

– Identity: SERHS TOURISM, S.A. (also the provider)
– CIF: A08818254
– Address: C/ Garbí nº 88-90, 08397, Pineda de Mar, Barcelona
– Email address: info@serhstourism.com
– Delegate of Protection of Data: PYMELEGAL, SL
– Contact DPD: rgpd@serhs.com

Grup SERHS, S.A. as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679, of April 27, 2016 (RGPD) on the protection of individuals with regard to the processing of personal data and the free movement of this data and other current regulations on the protection of personal data, and by Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSICE), informs you that they have implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

COMPANIES LINKED TO SERHS

Grup SERHS FISVAL ADDRESS CIF
Grup SERHS SA C/ Garbí, 88-90- 08397- Pineda de Mar (Barcelona) A58482480
SERHS TOURISM SA C/ Garbí, 88-90- 08397- Pineda de Mar (Barcelona) A08818254
INVERSERHS SL C/ Garbí, 88-90- 08397- Pineda de Mar (Barcelona) B58330283
EQUIPTURIS SA C/ Garbí, 88-90- 08397- Pineda de Mar (Barcelona) A58420290
SERHS DISTRIBUCIÓN Y LOGÍSTICA SL AV COSTA BRAVA, S / N 08389- Palafolls (Barcelona) B08485005
ECOBEGUDES VALLES, SL Urbanización Port del Comte, s / n- 25284- La Coma y La Pedra (Lleida) B60166238
SAKISTES, SL C/ Garbí, 88-90 – 08397 -Pineda de Mar (Barcelona) B58712118
SERHS FOOD AREA, SL Carrer de Lepant, 2 -4- 08397 – Pineda de Mar (Barcelona) B59803825
EUROPEA DE CUINATS, SL C/ Garbí, 88-90 – 08397 -Pineda de Mar (Barcelona) B60649209
SERHS FRUITS DISTRIB.GLOBAL , SL MONTBLANC, 38- 17300 – Blanes (Gerona) B60649233
KIMBURU, SL C/ Garbí, 88-90- 08397- Pineda de Mar (Barcelona) B61356986
VIAJES SOL Y ESQUI, SA Pere d’Urg, 1 0 edificio Mont-Ducal planta 4ª 1-2- AD500 -Andorra la Vella (La Massana) 914216S
CANIGOSER, SL C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) B61982013
MONTSENYSER, SL C/ Garbí, 88- 90-08397 – Pineda de Mar (Barcelona) B61998365
MONTNEGRESER, SL C/ Garbí, 88-90 – 08397 – Pineda de Mar (Barcelona) B61998381
TAMENFO, SL C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) B58344722
ASSEGURIS MEDITERRANEUM, CA, SL C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) B63201248
FRANCOLISER, SL C/ Garbí, 88-90- 08397- Pineda de Mar (Barcelona) B63598049
SEGRESER, SL C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) B63598072
SACALMSER, SL C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) B64337736
MONTGRISER, SL C/ Garbí, 88-90 – 08397- Pineda de mar (Barcelona) B64337751
PASTUIRASER, SL C/ Garbí, 88-90 – 08397- Pineda de mar (Barcelona) B64337827
VIAJES LIDER CANARIAS, SA Retama, 3 Esc.1 Pta.1 Loc.A19 -Ed. Retama- 38400- Puerto de la Cruz (Sta. Cruz de Tenerife) A38063798
SERHS FOOD AREA Y OTROS, AIE C/ Garbí, 88-90- 08397- Pineda de Mar (Barcelona) V65160343
SERV.EDUC.I SOCIALES MARESME, SL Plaza Miquel Biada, 1 – 8301- Mataró (Barcelona) B65167686
ABANTESER, SL C/ Garbí, 88-90- 08397 – Pineda de Mar (Barcelona) B65429383
SERHS FOOD AREA DISTRIBUCION UTE San Pedro S / N 8291 – Ripollet (Barcelona) U66180456
SERHS S / COOP.C.LTDA. C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) F08440786
MONTSANTSER, SL C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) B61982062
MEDITERRANEUM XX, S.L. C/ Garbí, 88-90 – 08397- Pineda de Mar (Barcelona) B59031815

PURPOSE OF THE USE

Your personal data will only be used for the following purposes:

  • To carry out the necessary commercial and administrative procedures with the users of the web;
  • To respond to queries and / or provide information required by the user;
  • To carry out services and / or products contracted or subscribed by the user;
  • Use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided and,
  • Notify you of changes, important developments to the privacy policy or legal notices.

You can revoke your consent at any time by sending a letter with the subject “Withdraw” to info@serhstourism.com.

According to the LSSICE, SERHS TOURISM, S.A. does not perform SPAM practices, therefore, does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in all of the communications received  from the provider, the user has the possibility of cancelling their express consent to receive our communications.

We will not treat your personal data for any other purpose than those described except by legal order or judicial requirement.

Your data will be kept for the duration of the commercial relationship or you exercise your right to cancel, oppose or limit. However, we will keep certain personal identification and traffic data during a maximum period of 2 years in case we are required by the Judges and Courts or to initiate internal actions derived from the improper use of the website.

 

It will not be subject to decisions based on automated treatment that produces effects on your data.

LEGITIMATION OF USE

The legal basis for the use of data is by your consent, which is granted to carry out the purposes described above, this will be requested at the time of ticking the corresponding box when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or receive information about the Provider’s products and services.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

Grup SERHS, S.A. does not carry out any transfer or communication of data neither inside nor outside the EU. The provider will only make available information to the security forces and bodies under judicial order or by legal imperative, without prejudice to be able to block or cancel your account if there may be indications of the commission of some crime by the user. The information provided will be only that which the provider has at that moment.

 

The information you provide us both through this website and through the application will be hosted by the servers of SERHS TOURISM, S.A.contracted to the company ______CDMON- 10DENCEHISPAHARD, SL ____with CIF _____B-62844725_________ and fiscal address ___C/ Girona, 81-83, local 6-08380 Malgrat de Mar (Barcelona)__________. The use  of the data of this entity is regulated by a contract for the use  between the provider and the aforementioned company. Under no circumstances, will this data processor subcontract services that involve any data processing by third parties without our prior consent.

RIGHTS OF THE INTERESTED PARTIES

As an interested user, you can request to exercise the following rights to SERHS TOURISM, SA a letter to the postal address in the heading or by sending an email to info@serhstourism.com, indicating in the subject: “LOPD, ARCO Rights” and enclosing a photocopy of your DNI or any similar lawful identity as indicated by law.

Rights:

  • Rights of access: allows the interested party to know and obtain information about their personal data submitted to use .
  • Right of rectification or deletion: allows you to correct an error and modify data that is inaccurate or incomplete.
  • Rights of cancellation:  allows you to suppress the data that turns out to be inadequate or excessive.
  • Right to oppose: the right of the interested party not to carry out the processing of their personal data or to cease.
  • Limitation of Use: implies the marking of personal data stored, in order to limit its future use.
  • Data portability: facilitation of the use of data to the interested party, so that it can be transmitted to another responsible, without impediments.
  • Right not to be subject to automated individual decisions (including profiling): the right not to be the subject of a decision that produces effects or that significantly affects based on automated use .

As a user, you have the right to withdraw your consent at any given time. The withdrawal of consent will not affect the lawfulness of the use carried out before this withdrawal.

You also have the right to submit a claim to the supervisory authority if you believe that your rights may have been violated in relation to the protection of your data (agpd.es).

ADDITIONAL INFORMATION

INFORMATION TO COLLECT:

We obtain, through registration forms, minimum and indispensable information. In this form you will provide the following information: email, name and surname.

If you contract services / purchase product through our website www.serhs.com we will ask you to provide us with information about you, including your name, contact information and information related to a credit or debit card.

Through this Privacy Policy we inform you that the photographs that are posted on the website are the property of SERHS Tourism, S.A., including those of minors, in which, the prior consent of parents, guardians or legal representatives has been requested to obtain them, by signing the forms designed for that purpose by the centres in which the minors are part of. However, the parents, guardians or legal representatives, as incumbents exercise the rights of these minors, and always with previous formal requirement in writing, may indicate the refusal to use the image of the minor; in this case, the image will be shown pixilated.

 

SECURITY MEASURES:

The information you provide will be used confidentially. The Provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee the security of the use of data and avoid its alteration, loss, theft, treatment or
unauthorized access, according to the state of the technology and nature of the stored data. Likewise, it is also guaranteed that the use and registration of files, programs, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in the current regulations.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in case there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

CHANGES TO THIS PRIVICY POLICY

SERHS Tourism, S.A. reserves the right to modify this policy to adapt it to legislative or jurisprudential changes.

LEGISLATION

For all purposes, the relationship between SERHS Tourism, S.A. and the users of its telematic services, present on this website, are subject to the Spanish legislation and jurisdiction to which the parties expressly submit to their use OF the Courts and Tribunals of Barcelona being competent for the resolution of all conflicts arising or related.